Team Leader

This is a full-time position, Monday-Friday, 7:30am-4:00pm, in office.

Pay: $18.40 - $20 / hr

Position Summary:

We create opportunities and independence for blind and visually impaired people of all ages through innovative rehabilitation programs, diverse career options, quality blind-made products, and a variety of resources.

We're looking for career-minded people to make a real impact in a fast-paced, high-energy environment that fosters individual growth and rewards performance. Our need is for a Team Leader to join our new AbilityOne Base Supply Center at our DIA, DC location. The ideal candidate will enjoy working with a close-knit group, in a team based environment.

Key Responsibilities:

• Assist management to coach and mentor store associates and foster customer rapport.
• Market & maintain specialized customer accounts.
• Greet Customers and Assist Customers with product selections to exceed customer expectations.
• Perform receiving, inspecting and unloading deliveries.
• Process receipts, invoices, and releases
• Staging and preparing shipments.
• Verify and load products onto delivery trucks.
• Operate a computerized Point of Sale System.
• Perform register functions and take customer orders via all methods available.
• Accept/Handle orders and/or special-order requests and prepare written proposals/quotes.
• Pull and assemble customer orders for pickup/delivery.
• Complete documents as required ensuring error-free for quality control purposes
• Operate and maintain material handling equipment, i.e. forklifts, pallet jacks and hand trucks.
• Maintain cleanliness of warehouse and retail store.
• Assist with delivery functions as needed.
• Assist with product purchasing functions for both inventory stocking and special-order requirements as needed.

Knowledge and Skill Requirements:

• Minimum Attendance Required: 100%
• Basic reading, math and computer skills.
• Must be proficient in keyboards, computers, MS Office, Retail and Inventory Mgt Systems and Internet.
• Excellent oral and written communication skills.
• Ability to accurately read, interpret and transpose documents for data entry and customer use.
• Interact with customers in a positive manner and do problem solving…” Customer Service Skills a Must.”
• Must be proactive, energetic, enthusiastic, and willing to work in a fast-paced environment.
• May routinely lift heavy objects up to 50 pounds.
• May work in an environment of temperature extremes.
• Is required to stand and walk for long periods of time.
• Must possess and maintain a forklift operator’s safety training certificate (if applicable).
• Must have valid Driver’s License 2 or less points.

Each year BISM provide programs and services that serve over 2000 blind citizens. BISM employs 475 exceptional Associates at our twelve facilities in Maryland, Delaware, the District of Columbia, Kentucky and North Carolina where we manufacture the highest quality products.

Blind Industries and Services of Maryland is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status